Product Roadmap

We are building the missing order editing layer for BigCommerce. Here is what we are working on.

Phase 1: The Core

In Progress

Focusing on the most frequent support tickets for registered customers.

Variant Swapping

Change color or size instantly (same-price items only).

Address Correction

Fix typos in shipping addresses before fulfillment.

Instant Cancel

Self-serve cancellation for awaiting-fulfillment orders.

Next Up

Solving the "Guest Order Tracking" gap in BigCommerce.

Guest Order Portal

A dedicated, branded status page for guest checkouts.

Magic Link Access

Secure email-based login to edit orders without an account.

Future

Granular rules for complex catalogs and logistics.

Edit Windows

Set time limits (e.g., '1 hour') or status-based rules.

Quantity Logic

Handle partial refunds when decreasing item quantities.